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CUSTOMER QUERY/COMPLAINT HANDLING PROCESS

At metaljunction we always try our level best to meet your needs and we'd like our relationship to be pleasant and rewarding.  In this pursuit for better service we have restructured the 'Customer Query' and Complaint Handling Process'

Customers can now make an initial Contact with the process owners. The process owners will make their best attempt to resolve your queries within 12 hours of their receipt.

Contact number for various categories of queries is available at the following link.

Provide query handling system


Customer Support System Login
 
 
Login Id
Password
 
 

Escalation:In case satisfactory resolution is not received by the bidder from the Initial Contact within specified lead, please log the complaint into this CCHP (Customer Complaint Handling Portal).

Kindly login with your User ID & Password for the same